Homeowners’ associations often rely on professional managers to keep shared spaces and documentation in order. A community association management service provider can support the board by handling some of the community’s day-to-day tasks. Here are a few of the core duties of a community manager:
Table of Contents
1. Oversee Daily Operations and Contracts
A professional community manager supports the board by handling some of the community’s tasks. This often includes landscaping and staff coordination. Here are some of the community’s daily operations that a professional manager may oversee:
- Vendor and Contract Management: Managers assist by scheduling vendors and reviewing contract terms. This helps recurring services, such as cleaning and occasional maintenance, stay on schedule.
- Upkeep and Repair Coordination: The manager oversees the scheduling and execution of maintenance tasks for communal spaces such as clubhouses, gyms, and swimming pools. They also coordinate access for workers and supervise the completion of these projects to maintain quality standards.
- Structural Upkeep: Community association management professionals conduct routine inspections of shared elements, including roofs, siding, decks, and walkways. These evaluations help uphold the property’s appearance and verify safety for all residents.
2. Manage Association Finances and Records
Professional managers support the community by organizing its financial and administrative work. They can prepare budgets and conduct reserve studies to help the board prepare for future renovations and new projects. Some managers also handle invoicing, pay association bills, and prepare financial reports for the board.
Financial reports should be available to all community members at all times. Many community association management companies offer online portals where residents and board volunteers can access these reports. Other community documents, such as rules and regulations, are also available on these websites or portals.
3. Enforce Community Rules Fairly
Managers help the community maintain consistency by applying the rules outlined in the governing documents. This may include monitoring shared areas and making sure all residences comply with architectural guidelines. If any amendments are necessary, the manager assists by updating the rules and guidelines in accordance with local regulations.
4. Lead and Communicate Clearly
To facilitate communication, many professional managers act as liaisons between community members and the board. They can answer resident questions and inform the board of any suggestions or recurring concerns. Managers also keep community members in the loop about board decisions and changes in community polices. Residents may receive updates via email or the community’s online portal.
5. Guide Board Members
Managers can offer a structure to support the community board’s daily operations. With this, board members tend to have more time to focus on long-term planning instead of handling every administrative detail. Some community association management companies also provide training for new board members. It can be a way to simplify volunteer onboarding, helping them understand policies, timelines, and shared responsibilities. With updated training materials, new volunteers may learn community processes more quickly, creating smoother transitions for board members and volunteers.
Work With Community Association Management Teams
Community management can cover all of the above duties or just a select few, like finances or upkeep. Regular support helps streamline processes, leading to a more satisfied, involved community. Find a community management service provider that gives your association the support you need today.